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Our platform

The technology behind everything we do

TideIMS is the purpose-built platform our team uses to run your event control room, manage field operations, and produce your post-event documentation.

It's not an off-the-shelf tool adapted for events — it was written from scratch for how events actually operate.

Nothing lost

Every incident, action, and decision is logged and timestamped. A complete operational record from gates-open to load-out.

Always visible

Your control room team always has a live, accurate picture of what's happening across the whole site.

Ready to prove it

Post-event reports are generated automatically — the evidence your insurer or licensing authority needs is ready immediately.

What TideIMS does

Built for every phase of your event

Live incident logging

Every incident is logged, categorised, and assigned the moment it occurs — nothing falls through the cracks.

Zone & resource tracking

Venue zones, staff positions, and equipment tracked in real time across the whole site.

Mobile field reporting

Our field teams report incidents and update status from their phones — no radio log, no paper.

CAD-style control display

A full-screen command display keeps the whole control room team on the same page at all times.

Major incident management

One-tap major incident activation triggers a structured command response immediately.

Martyn's Law tracking

Compliance checklist and evidence management built in — ready when you need it for licensing or insurers.

Post-event reporting

At the end of your event, TideIMS generates the reports you need: H&S summary, incident log, Martyn's Law evidence.

Full audit trail

Every action is timestamped and logged. A permanent, legally defensible record of your event operations.

A live operational picture, always

Control Room

A live operational picture, always

Our control room operators work from a live incident queue, resource board, and operational dashboard — all updating in real time. Nothing is missed, nothing is guessed.

  • Live incident queue with priority triage
  • Resource and staff deployment board
  • Operational metrics at a glance
  • Risk register integrated into the workflow
  • Zero-delay realtime updates
Your team on the ground, connected

Field Operations

Your team on the ground, connected

Our field staff use TideIMS on their phones — logging incidents, updating status, reading briefings, and triggering alerts without leaving the floor.

  • 14-category incident reporting
  • Emergency SOS with confirmation step
  • Digital briefing hub for all staff
  • Works on any mobile browser — no app install
  • Status updates visible to control room instantly
Every report, ready at close

Post-Event

Every report, ready at close

When your event finishes, TideIMS generates the documentation your insurers, licencing authority, and team need — without hours of manual work.

  • Martyn's Law compliance evidence pack
  • Health & Safety incident summary
  • Full timestamped incident log for insurers
  • Organiser debrief pack
  • Available immediately at event close

Want TideIMS running at your event?

Get in touch and we'll put together a plan for your event.

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